Privacy Policy for Business Customers

• Our website, https://givaagro.com

• Enquiries you send us by web form, email, WhatsApp, website chat or phone.

• Our business customers, prospects and suppliers.

• Our email newsletter.

• Enquiries: name, company, job title, email, phone number, country, your message and the products you are interested in.

• WhatsApp, chat and email: your messages, phone number or email address.

• Customers and suppliers: contact names, business and delivery addresses, VAT, EORI or import numbers, and records of quotes, samples, orders, invoices and shipments.

• Newsletter: email address, name, company, and whether you open the email or click its links.

• Website use (only if you accept analytics cookies): pages visited, approximate location (country or city), device, browser and how you found our site. Google Analytics 4 does not log or store IP addresses.

• Cookie choices: a record of your cookie consent choice.

• We do not ask for sensitive personal data, and we do not take card payments on the website.

• From you, when you contact us or do business with us.

• From your colleagues, when they introduce you or name you as a contact.

• From public business sources, such as company websites, trade directories, trade fairs and LinkedIn, and from B2B contact-data providers. We only use business contact details from these sources.

Replying to enquiries, sending quotes and samples: steps you ask for before a contract, and our legitimate interest in answering business enquiries.

Supplying orders, invoices, export documents and shipping: to perform our contract with you or your company.

Tax, GST, customs, export and accounting records: to comply with the law.

Newsletter and marketing emails: your consent, or our legitimate interest in contacting business contacts where the law allows. You can opt out at any time.

Contacting businesses that may need our services: our legitimate interest. Every message tells you how to opt out.

Website analytics: your consent, given through our cookie banner.

Website security and spam prevention: our legitimate interest.

• On your first visit, a banner lets you choose Accept All, Reject All or Customise.

• Necessary cookies always run. They make the site work and remember your cookie choice.

• Analytics cookies (Google Analytics) and any advertising cookies (for example, Google Ads conversion tracking) run only if you accept them. Google tags do not run until you give consent.

• You can change your choice at any time with the cookie icon at the bottom-left of every page. It also shows the full list of cookies, with their purpose and duration.

• Learn more: How Google uses data from sites that use its services

Service providers working for us:

• our website developer and host (India)

• our email provider

• Google (Analytics)

• Mailchimp (newsletter)

• CookieYes (cookie consent)

• WhatsApp/Meta (if you message us there)

• couriers, freight forwarders and customs agents

• banks and our accountants

• Authorities, such as customs and tax authorities, when the law requires it.

• We never sell your personal data, and we do not share it with other companies for their own marketing.

We are based in India, so the data you send us is processed in India.

Some of our providers, such as Google, Mailchimp and Meta, process data in the United States and other countries.

Where data leaves your country, we rely on recognised safeguards where they apply. These include the EU Standard Contractual Clauses, the UK International Data Transfer Addendum and the EU–US Data Privacy Framework.

Enquiries that do not lead to an order: 2 years from our last contact.

Customer and supplier records: as long as Indian tax, GST, customs and export laws require, generally up to 8 years.

Newsletter: until you unsubscribe. We then keep only your email address on a do-not-contact list, so we do not email you again.

Website analytics: 14 months in Google Analytics.

Cookie consent records: as long as needed to show the choice you made.

The website uses HTTPS encryption.

Only staff who need your data can access it.

Our service providers must keep your data confidential and secure.

You can ask us to:

• give you a copy of your data

• correct it

• delete it

• restrict how we use it

• send it to you in a portable format

• You can object at any time to direct marketing, or to any use based on our legitimate interests.

• You can withdraw consent at any time, for example by unsubscribing or changing your cookie choice.

• To use your rights, email info@givaagro.com. We will reply within one month, free of charge. We may ask you to confirm your identity.

• Every newsletter has an unsubscribe link.

Please contact us first at info@givaagro.com, and we will try to put things right.

You can also complain to the regulator where you live:

• EU: the data protection authority in your country

• UK: Information Commissioner’s Office, ico.org.uk

• Australia: Office of the Australian Information Commissioner, oaic.gov.au

• New Zealand: Office of the Privacy Commissioner, privacy.org.nz

• India: you can raise a grievance with us at info@givaagro.com.

Children: our website and services are for businesses, not for anyone under 18. We do not knowingly collect children’s data.

Automated decisions: we do not make decisions about you by automated means alone.

Other websites: links to other sites are covered by those sites’ own privacy policies.

Changes: we will post any changes on this page and update the date at the bottom.

Email: info@givaagro.com

Phone: +91 73027 12304

Post: Giva Agro, Dehradun, Uttarakhand, India - 248001

Last updated: October, 2026